Frequently asked questions.

To find out more about Mental Health Check and what’s involved check out our FAQ’s below.

Mental Health Check FAQ’s

Is the Mental Health Check a diagnostic tool?

Mental Health Check is strictly an assessment tool that facilitates review of the outcomes with licensed mental health providers. Once an assessment review is complete, individuals can select a health care provider for further support and diagnostic feedback, if desired.

What is the cost of an assessment?

The $299 cost of Mental Health Check (MHC) is billed directly to your benefits provider by Life Support Mental Health Inc. and is eligible for coverage as a paramedical and/or psychological expenditure.  Where direct billing is not available the cost may be fully reimbursed under Health Services Spending Accounts where funds are available.  There is no direct cost for an MHC for a person who has an active benefit plan or access to a Health Services Spending Account.

Is any information garnered through a Mental Health Check sent to my employer?

No. The Mental Health Check portal follows strict confidentiality regulations and guidelines. All information garnered through an assessment is property of the client and the licensed medical/mental health provider selected to review it and can only be shared in consultation and with consent. 

Where can I complete an assessment?

Mental Health Check is available online at https://mhc.lifesupport247.com/patient-self-registration

How long does it take to receive the results from an assessment?

Assessment results are immediate and are sent to an individual’s selected health care provider upon completion of the assessment. The Mental Health Check system notifies both the client and the selected health care provider that results are complete and ready for review.

How often should I complete an assessment?

Situations vary but it is suggested that assessments be completed annually.